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Tel: 0845 0563468

Returns and Refund Policy

Products may be returned to the local delivery branch within 14 days after delivery. Return instructions will be sent by email to customers and full refund will be initiated immediately after the products are received by us providing that the products returned are in a resaleable condition


If products purchased turn out to be faulty, damaged or not as advertised, we will arrange for the collection of the products free of charge and replacements or refunds will be actioned immediately providing that issues are reported to us within a reasonable time following the sale.


The Water Softener Systems 5-year manufacturers parts warranty offered, is subject to other conditions

Contact Information

Tel: 0845 0563468

UK Water Softeners
27 Old Gloucester Street

VAT No. 650934630